Document Load Error using the SAP Documents or AsInt Inspection App

Document Load Error using the SAP Documents or AsInt Inspection App

Users are receiving the below "An exception has occurred.  Please contact SAP support for further investigation" when trying to add a Document to SAP master data using the SAP Documents App within the SAP IAM (Intelligent Asset Management) suite.

This appears to be when a document is larger than 1 MB is being loaded.



    • Related Articles

    • Get Document(s) Assigned to Checklist

      Please note this is an undocumented SAP API call and therefore it is not supported by SAP.  To mitigate any issues, please test with each SAP release of the SAP Asset Strategy and Performance Management (ASPM). Overview Technical Context This article ...
    • Using the Browser to gather Support Information

      The following steps show how to access an error you are receiving for support purposes.   Sometimes the error message is generic, this will show the detailed API (Application Programming Interface), payload, and error message.  Please provide the ...
    • GET Inspection (Activity) Workorder/Notification

      Overview The AsInt Inspection (Activity) App allows users to associate Work Orders and Notifications against the Inspection event.  This article describes how a 3rd party API call can retrieve the Work Order and Notification GUIDs persisted against ...
    • Uploading Null, or empty values, in the SAP AsInt Configuration Picklists

      When uploading pick lists data (e.g. tables) and there is an intended null value (or empty), ensure you format the value in the template as ="".  This process tells the code that is uploading the value it is an intentional Null, or empty. See below ...
    • Reset your SAP Cloud ID Password

      Use the below link to reset your SAP Cloud ID Password.  Please note, you will need access to the email the SAP Cloud ID is registered with. https://accounts.sap.com/ui/createForgottenPasswordMail?spId=55365985e4b07dc3abdfc16c&targetUrl=&sourceUrl=